Terms of Service

Agreement to Terms

By using the services of ClearView El Monte Concrete, you agree to these Terms of Service. If you do not agree with any part of these terms, please do not use our services. We reserve the right to update these terms at any time, and we will notify you of significant changes.

Services Provided

ClearView El Monte Concrete provides professional concrete installation, repair, and restoration services for residential and commercial properties. Our services include but are not limited to driveways, patios, sidewalks, foundations, and decorative concrete work. All services are subject to availability and may vary based on your specific project requirements.

Quotes and Estimates

We provide free quotes and estimates for all projects. These estimates are based on the information you provide and our initial site assessment. Final costs may vary if we discover unforeseen conditions during the project. We will always communicate any changes with you before proceeding with additional work.

Payment Terms

Payment terms will be outlined in your project agreement. We typically require a deposit before starting work, with the balance due upon completion. We accept various payment methods including cash, check, and credit cards. Late payments may be subject to additional fees as outlined in your specific agreement.

Project Timeline

We will provide you with an estimated timeline for your project. While we strive to complete all work within the agreed timeframe, delays may occur due to weather conditions, material availability, or unforeseen circumstances. We will keep you informed of any changes to the schedule.

Warranty and Guarantees

We stand behind the quality of our work. Specific warranty terms will be provided in your project agreement. Our warranties cover workmanship defects but do not cover damage caused by improper use, lack of maintenance, or natural disasters. Normal wear and tear is expected over time and is not covered under warranty.

Your Responsibilities

You are responsible for ensuring clear access to the work area, obtaining any necessary permits, and notifying us of any underground utilities or obstacles. You must also provide accurate information about your property and any special requirements for the project. Failure to meet these responsibilities may result in delays or additional costs.

Cancellation Policy

If you need to cancel or reschedule your project, please notify us as soon as possible. Cancellations made after materials have been ordered or work has begun may be subject to fees to cover our costs. Specific cancellation terms will be outlined in your project agreement.

Liability Limitations

ClearView El Monte Concrete maintains appropriate insurance coverage for our work. However, we are not liable for indirect damages, consequential damages, or damages beyond the scope of work outlined in your agreement. Our liability is limited to the cost of the services provided.

Dispute Resolution

We are committed to resolving any issues that may arise. If you have concerns about our services, please contact us directly so we can work together to find a solution. Any disputes that cannot be resolved through direct communication may be subject to mediation or arbitration as outlined in your specific project agreement.

Contact Information

If you have questions about these Terms of Service, please contact us at (626) 501-3740 or hello@elmonteconcrete.com. We are here to help and want to ensure you have a clear understanding of our terms before we begin your project.